Channels

about 7 years ago

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about 7 years ago

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about 7 years ago

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over 7 years ago

All servers which are used for Moxie services/databases need to be synced to the same time server. If they are, then any Leap Year, Day, or Second will not affect the system. If you have trouble performing these steps, or have...

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over 7 years ago

THIS ARTICLE APPLIES TO: Moxie Chat using Responsive Templates ISSUE DESCRIPTION: Apple made a change in iOS 10.0.1 and later on iPhone where it automatically zooms in on the page you are viewing when the user touches...

4 ratings

over 7 years ago

THIS ARTICLE APPLIES TO: Channels 9.4 and updates ISSUE DESCRIPTION: The 'Session transcript mask' check box in Administrator is not available for users in Sub-Administration roles with the required permissions in “Channels...

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over 7 years ago

THIS ARTICLE APPLIES TO: Migrated Workflows in Channels 9.4 and higher. ISSUE DESCRIPTION: Migration of workflows from Channels 9.1 works for fresh upgrades to Channels 9.4.0.6 (9.4 CU6) and later. In deployments that have...

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almost 8 years ago

This article describes a workaround for the issue when seeing "library attachment upload error". Issue: Sending an email with library attachment, logs the error ‘Failed to load library attachment.’ in the router...

1 rating

over 8 years ago

Applies to Moxie Email Versions 9.2 and 9.4 There are multiple circumstances where email in not properly processed by the Mail email subsystems, primary related to CommCore services. The following will help identify such...

10 ratings

over 8 years ago

This article is useful while integrating Moxie Channels and Moxie KnowledgeBase (KB) for installations that deploy Channels 9.4 Cumulative Update 2 (also referred to as Channels 9.4.0.2) and above. Note that in addition to the...

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Channels

Sub-Topics

Administration

Agent Client

Channels Login

Mobile SDK

Scheduled Reports

Supervisor

System

User Accounts