Printing Email Events Tab
over 13 years ago
| Article no. 3017
0 stars
0 ratings
THIS ARTICLE APPLIES TO:
Moxie Channels NetAgent prior to 8.3.2 Hot Fix 7.
ISSUE DESCRIPTION:
There was an issue with the print function of the event tab in the email search functionality of CIM. The border prints but nothing else.
ROOT CAUSE:
SOLUTION OR WORK AROUND:
This problem has been fixed in Hot Fix 7. Please upgrade to the latest version of Moxie Channels NetAgent to resolve this issue.
AFFECTED SYSTEMS & USERS:
ADDITIONAL INFORMATION:
ESCALATION PROCEDURE:
If you have additional questions, please contact our Support group at 877-373-7848 (option 2) or via email at cimsupport@moxiesoft.com.