Moxie Support

Recommended Software Version and configuration Latest Release version: 9.4 Cumulative Update 11. Moxie suggests that customers who have implemented Channels version 9.4 install this version. When additional information related to...

7 ratings

20 days ago

Customers on Knowledge version 9.4 are encouraged to upgrade to the latest patch release. Moxie's support portal enables cloud customers to submit an upgrade request. On-premise customers can download releases from the support portal...

15 ratings

29 days ago

Oracle Java (JRE) version support Oracle (previously, Sun Microsystems) owns, develops and supports the Java (JRE) software used as a platform for Moxie's Agent Client. The JRE platform is continuously evolving and changing. Moxie...

5 ratings

7 months ago

Moxie Browser Support for current application version The Moxie Suite of applications includes multiple interfaces with stated browsers supported: Administration Applications for Concierge, Knowledge and Channels Concierge and...

1 rating

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