All customers who wish to obtain access to the Moxie Software Support Site (http://support.gomoxie.com/) in order to obtain documentation or find assistance with one of the Moxie Software products.
Logging Into the Moxie Software Support Site
THIS ARTICLE APPLIES TO:
1. Go to the Moxie Software Support Site at: http://support.gomoxie.com/
2. Enter your Login (email address) & Password
3. Select Sign In.
4. You should now be able to access the site, the self-service Knowledgebase, product documentation, and support resources (including your interactions and chat).
Important Note:Authorization from your Account Manager or other approved contact will be required before credentials to the Support Site can be provided to new users.
AFFECTED SYSTEMS & USERS:
If after logging on to the Moxie Support Site any of the above-noted options do not appear, make sure that you have accessed the site using Firefox or Internet Explorer (in compatibility mode). Google Chrome is not recommended for use with the Support Site.
If you encounter any trouble (or have any questions) with the above process, please contact us by email at firstname.lastname@example.org or via phone at 877-373-7848, option 2.