Updates

over 1 year ago

Customers on Knowledge version 9.4 are encouraged to upgrade to the latest patch release. Moxie's support portal enables cloud customers to submit an upgrade request. On-premise customers can download releases from the support...

18 ratings

almost 2 years ago

This release and all future updates are Moxie Cloud Services releases. Customers are automatically upgraded to the latest Channels release. Latest Release: Channels 9.4 Cumulative Update 15 QFE 15 Release Notes: Moxie(R) Channels...

18 ratings

over 2 years ago

Microsoft and Google are changing how email is retrieved from their cloud servers

1 rating

about 4 years ago

Google’s Chrome 80 is scheduled for release on February, 2020 and changes may have some impact to user's of Moxie's Chat.

0 ratings

almost 6 years ago

This article is to help users in case of a Channels Reporting Database failure on upgrade from Channels 9.4 CU9 to Channels 9.4 CU11 Perform the following steps after running the Channels 9.4 CU11 installer. in this...

0 ratings

over 6 years ago

Managing Channels and CommCore Server Files on Upgrade when installed in different paths If Channels and CommCore are installed in different paths prior to upgrading to Channels CU10 or a Channels CU10 QFE from a version prior to...

0 ratings

about 7 years ago

Managing Time Zone related issues in Moxie Email. This article describes the changes made in Channels 9.4 CU8 QFE 1 to manage issues related to email and System Response Service Level (SRSL) resulting from time-changes in the...

1 rating

over 7 years ago

THIS ARTICLE APPLIES TO: Moxie Chat using Responsive Templates ISSUE DESCRIPTION: Apple made a change in iOS 10.0.1 and later on iPhone where it automatically zooms in on the page you are viewing when the user touches...

4 ratings

about 9 years ago

THIS ARTICLE APPLIES TO: All customers who wish to obtain access to the Moxie Software Support Site (http://support.gomoxie.com/) in order to obtain documentation or find assistance with one of the Moxie Software...

184 ratings