Customer Portal Takes 20-60 Seconds to Load When Search Cloud is Enabled.
about 13 years ago
| Article no. 3392
0 stars
0 ratings
THIS ARTICLE APPLIES TO:
Knowledgebase version 8.3.2 Hotfix 3
ISSUE DESCRIPTION:
The Customer Portal takes 20-60 seconds to load when Search Cloud has been enabled in the Admin Control Panel for the customer-facing portal.
RESOLVED IN:
This issue is corrected in Knowledgebase 8.3 Hotfix 4.
ADDITIONAL INFORMATION
If you require any additional assistance, please contact our Support team at 877-373-7848 (option 2). We can also be reached by email at CIMSupport@moxiesoft.com. Please cite TFS 15745