CIM Channels Port Requirements

about 14 years ago | Article no. 3508

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THIS ARTICLE APPLIES TO:

All versions of Moxie Channels NetAgent.

ISSUE DESCRIPTION:

ROOT CAUSE:

SOLUTION OR WORK AROUND:

The following is a list of all ports that may need to be utilized by Moxie Channels in a standard installation. Please ensure that the Moxie Channels NetAgent Application server has access to all of these ports when configuring a firewall.

Please note that port 25 will still need to be enabled in a Chat-only environment if you wish to send chat transcripts to your customers via email.

25 - SMTP
80 - WEB
110 - POP3
143 - IMAP4
443 - WEB
1433 - SQL
1521 - ORACLE (Does not apply to versions 9.0 and above)
4060 - TELEPHONY
5055 - TELEPHONY
5770 - CIM/NETAGENT
5771 - CIM/NETAGENT
8080 - TELEPHONY

AFFECTED SYSTEMS & USERS:

ADDITIONAL INFORMATION:

ESCALATION PROCEDURE:

If you have additional questions, please contact our Support group at 877-373-7848 (option 2) or via email at cimsupport@moxiesoft.com.