Creating a New Subscriber

Knowledgebase all versions

How to create a New Subscriber 
  
Note: You must be granted the Add Article Subscription permission to create a new Subscriber.

To Create a New Subscriber

1.  From the Content tab, click Article Subscription. The Article Subscription Home page is displayed. 

 

2.  Click New Subscriber. The New Subscriber window is displayed.

 

3.  In the Email field, type the email address of the Subscriber.
4.  Click Save. The Email Address of the Subscriber is displayed on the Article Subscription home page.
Note: Click Cancel to cancel the operation.

Note:
• The New Subscriber created by the KB Administrator is displayed on the Article Subscription home page as an Unregistered User.
• After an external user uses the Subscribe or Unsubscribe feature, the email address of the user will be displayed on the Article Subscription home page as an external user.
• On the Article Subscription home page, select Unregistered Users from the drop-down box in the upper right corner to view the email addresses of Subscribers added by the KB Administrator.
• On the Article Subscription main page, select external users from the drop-down box in the upper right corner to view the email addresses of Subscribers who have subscribed for the Articles from the Portal.