When Accessing Portal Style 4 with a Macintosh Computer via Safari Browser Sort Doesn’t Display Correctly in the Portal
THIS ARTICLE APPLIES TO:
Knowledgebase 9.0.1 hotfix 3
ISSUE DESCRIPTION:
While using a Macintosh computer with a Safari browser, opening a portal style 4 (customer facing portal) and searching the “Sort By” does not display properly.
Steps to Replicate Behavior:
1. Using a MAC computer launch a Portal Style 4 portal
2. Perform a search
3. The results display fine however, the “Sort By” windows is distorted.
Steps to Replicate Behavior:
1. Using a MAC computer launch a Portal Style 4 portal
2. Perform a search
3. The results display fine however, the “Sort By” windows is distorted.
RESOLVED IN:
Knowledgebase 9.0.1 Hotfix 4 and later, hotfixes are cumulative. The internal development tracking ID of this behavior is TFS ID 20076.
ADDITIONAL INFORMATION
If this issue persists after performing these steps, please contact our Support team at +1-877-373-7848 (option 2) or via email at cimsupport@moxiesoft.com.