Translation Error on the German Admin Portal - Insert Image
THIS ARTICLE APPLIES TO:
Knowledgebase version 8.0.3.11.2
ISSUE DESCRIPTION:
Translation error on the German version of the KB Admin Control Panel:
The translation of “Add to Attachment Library” occurs when you have clicked in the “Insert Image” icon in the online editor when editing an article.
“Add to attachment Library” should be in German “Zur Anlagenbibliothek hinzufügen”, and there is “Alternative Text” instead, demonstrated on the screenshot below:
The translation of “Add to Attachment Library” occurs when you have clicked in the “Insert Image” icon in the online editor when editing an article.
“Add to attachment Library” should be in German “Zur Anlagenbibliothek hinzufügen”, and there is “Alternative Text” instead, demonstrated on the screenshot below:
ROOT CAUSE:
Incorrect Translation - corrected in newer versions (see Additional Information tab).
SOLUTION OR WORK AROUND:
Please let users know that they will need to check this box to "Insert Images".
Please be aware of the incorrect wording, and advise accordingly.
This issue is resolved in later versions, please upgrade your Knowledgebase to resolve this issue.
Please be aware of the incorrect wording, and advise accordingly.
This issue is resolved in later versions, please upgrade your Knowledgebase to resolve this issue.
AFFECTED SYSTEMS & USERS:
Internal users of Knowledgebase Hosted Edition version 8.0.3.11.2 .
ADDITIONAL INFORMATION:
Important Note: This issue is resolved in version 8.2.
ESCALATION PROCEDURE:
If you have additional questions, please contact our Support group at 877-373-7848 (option 2) or via email at cimsupport@moxiesoft.com.