'Fetch OK' Appears in Body of Email
over 12 years ago | Article no. 1918
0 stars 0 ratings
THIS ARTICLE APPLIES TO:
All versions of Moxie Channels NetAgent (Email) 8.0 prior to HF7
In the Agent Client Email Editor, under some circumstances, the internal POP command 'Fetch OK' appears in the email body.
SOLUTION OR WORK AROUND:
This is a known bug which was resolved in Moxie Channels NetAgent version 8.0 Hot Fix 7. Apply this, or any later Hot Fix, will resolve this issue.
AFFECTED SYSTEMS & USERS:
If you continue to encounter this issue after performing these steps, please contact our Support group at 877-373-7848 or via email at email@example.com