Articles Report is Unable to Return any Data Based on Selecting a Specific Group or Category

THIS ARTICLE APPLIES TO:

Knowledgebase version 8.3.2

ISSUE DESCRIPTION:

The Articles Report does not return any data when a specific group or category is selected.

ROOT CAUSE:

SOLUTION OR WORK AROUND:

This was resolved in Hot Fix 3, please upgrade to the latest version of Knowledgebase to resolve this issue.

AFFECTED SYSTEMS & USERS:

ADDITIONAL INFORMATION:

ESCALATION PROCEDURE:

If you have additional questions, please contact our Support group at 877-373-7848 (option 2) or via email at cimsupport@moxiesoft.com.