Re-indexing Autonomy Search Engine
THIS ARTICLE APPLIES TO:
PROCESS:
Pre 9.1
1. Download the attached file "autonomyreset.bat".
2. Log on to the Application Server with an account that has administrator privileges.
3. Click Start then Run. Type CMD and hit Enter to open a command prompt.
4. Go to the Autonomy directory by typing "cd x:/program files/knowledgebase.net/autonomy" and hit Enter (where x is the drive where autonomy is installed).
5. Drag autonomyreset.bat from what it downloaded, directly into the command window from the explorer window.
6. Hit Enter and watch the command window. Agree to any licensing agreements after reading them and hit Enter when prompted.
Post 9.1
1. Extract the file <drive>\program files\knowledgebase.net\autonomy\installscripts\autonomyreset.zip and place the files autonomyreset.bat and pskill.exe into the folder <drive>\program files \knowledgebase.net\autonomy
2. Open the windows task scheduler and locate the scheduled task KBAutonomyStartTask. Right click this task and select disable. Note: Failure to do this will cause the services to auto restart themselves during the reset process and corrupt the autonomy reset.
3. Click Start then Run. Type CMD and hit Enter to open a command prompt.
4. Go to the Autonomy directory by typing "cd x:/program files/knowledgebase.net/autonomy" and hit Enter (where x is the drive where autonomy is installed).
5. Type autonomyreset.bat and hit Enter and watch the command window. Agree to any licensing agreements after reading them and hit Enter when prompted.
6. Open the windows task scheduler and right click the KBAutonomyStartTask, selecting enable task.