Passing a Query String or User Credentials Through a Direct Portal URL

THIS ARTICLE APPLIES TO:

All versions of Knowledgebase

PROCESS:

  1. Login to the KB Admin Control Panel.
  2. Click on the Portal tab.
  3. Select the appropriate Portal.
  4. Click “Configure” in Website Integration.
  5. Copy the url in Option 2. It will look something like this: http://YOUR DOMAIN/?cid=7&c=12&cpc=oY12

The first section of the URL above "http://YOUR DOMAIN/" refers to the IP address or the DNS name of the server. The second section "?cid=7&c=12&cpc=oY12" refers to the actual portal.

Search String Example for an Open Portal:
To include a search string in the URL of a open Portal, add the red text as shown:
http://YOUR DOMAIN/search.aspx?searchtype=allwords&searchby=keywords&cid=7&c=12&cpc=oY12&searchstring="SEARCHSTRING"

Search String Example for a Secure Portal:
To include a search string in the URL of a secure or personalized Portal, add the red text as shown:
http://YOUR DOMAIN/search.aspx?searchtype=allwords&searchby=keywords&cid=7&c=12&cpc=oY12&searchstring="SEARCHSTRING"&un="USERNAME"&pw="PASSWORD"

NOTE:It should be noted that terms inside of quotations like "SEARCHSTRING", "USERNAME" or "PASSWORD" require that you replace them with a search term and or credentials as the case may be and remove the quotation marks.

    AFFECTED SYSTEMS & USERS:

    Knowledgebase Administrators and web developers

    ADDITIONAL INFORMATION:

    ESCALATION PROCEDURE:

    If you have trouble performing these steps, or have additional questions, please contact our Support group at 877-373-7848 (option 2) or via email at cimsupport@moxiesoft.com.