Punctuation Effects Search Results
over 13 years ago
| Article no. 3603
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THIS ARTICLE APPLIES TO:
Knowledgebase version 8.1 and later
ISSUE DESCRIPTION:
Search strings that contain a "?" return no results. If the "?" is removed, the expected results are returned.
ROOT CAUSE:
"?" is a reserved character for Autonomy - it is used as a wildcard to match one character.
For example: "Mi?rotech" will return documents containing the term Mikrotech or Microtech.
SOLUTION OR WORK AROUND:
This is working as expected and a feature of the Autonomy search engine.
AFFECTED SYSTEMS & USERS:
ADDITIONAL INFORMATION:
ESCALATION PROCEDURE:
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