How to Set Expiration Date of Published Articles

While it is not possible to set the expiration date of multiple articles at once, it is possible to set an expiration date for published articles one at a time, even if an expiration date was not set on initial creation. To do so, step through the following:

1. Log into the Knowledgebase Admin Control Panel as an Administrator.
2. In Article Management go to the properties of an article that you wish to expire.
3. Click the link next to Expiration.
   
   
   
   
4. Click the option to select an Expiration date and choose the date that you wish the article to expire. To immediately expire an article choose today's date.
   
   
   
   
5. Click Save.
6. If you've chosen a date in the future no further action is required, as the article status will automatically update to expired on the specified date.
7. If you wish the article to expire immediately, continue with the following steps.
8. Log into the Knowledgebase application server as a user who has full administrator rights.
9. Click Start and then Run.
10. Type tasks and press OK.
11. Right-click and choose Run for the following Scheduled Tasks, one at a time in the listed order.
12. KBMaintenance will update the workflow status of the article within the KB Admin Control Panel.
13. KBArticleUpdate will change status of the .kb file to expired, removing it from search results.
14. KBArticleAlert will send the expiration notification email to users set to receive them.
    
     

Once the Scheduled tasks have run the articles will then show as Expired in the Knowledgebase.