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Content Section in Article Report does not Display any Data

over 12 years ago | Article no. 5446
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THIS ARTICLE APPLIES TO:

KnowledgeBase 9.0.1

ISSUE DESCRIPTION:

Replication Steps

  1. Log into Administrative Knowledgebase Portal
  2. Go to Reports
  3. Select Content
  4. Select Articles
  5. Select All under the Knowledgebase section
  6. Next select All Dates Under Create Dates
No data is returned.

RESOLVED IN:

Knowledgebase 9.0.1 hotfix 3

If an upgrade is not possible at this time, please contact support for a workaround solution.

ADDITIONAL INFORMATION

More information can be sought by the Moxie support engineer by reviewing Development's internal tracking ID TFS 21129.

If you have trouble performing these steps or have additional questions, please contact our Support team at +1 877-373-7848 (option 2) or via email at CIMSupport@moxiesoft.com.