" Error Could not load file or assembly ""SSPI.dll"" or one of its dependencies"

THIS ARTICLE APPLIES TO:

Knowledge Spaces All Versions

ISSUE DESCRIPTION:

Receive the error message Could not load file or assembly "SSPI.dll" or one of its dependencies

ROOT CAUSE:

SOLUTION OR WORK AROUND:

Do the following on the Knowledgebase Application Server.

1. Go to the following location:

:\WINDOWS\Microsoft.NET\Framework\v1.1.4322

2. Find the following dll and copy it:

DLL:  msvcr71.dll

3. Copy the DLL into the following location:

 :\WINDOWS\system32

4.  Restart IIS 


or on a 64 bit OS

Do the following on the Knowledgebase Application Server.

1. Go to the following location:

:\WINDOWS\Microsoft.NET\Framework\v1.1.4322

2. Find the following dll and copy it:

DLL:  msvcr71.dll

3. Copy the DLL into the following location:

 C:\Windows\SysWOW64

4.  Restart IIS 

AFFECTED SYSTEMS & USERS:

ADDITIONAL INFORMATION:

ESCALATION PROCEDURE: