Customers wishing to change the Microsoft SQL password on Moxie Knowledge version 9.4 Hot Fix #2 or later should follow the instructions in this article.
Change SQL Password on Knowledge v9.4
about 7 years ago
| Article no. 6617
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THIS ARTICLE APPLIES TO:
PROCESS:
- Login to the Microsoft SQL server management studio with a user that has full administration rights.
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Click on "New Query" and execute the query below (replace your_username & your_password with your new password):
"ALTER LOGIN [your_username] WITH PASSWORD=N'your_password' "
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Now open a command prompt and go to “cd C:\Windows\Microsoft.net\Framework64\v4.0.30319” and run below commands.a. aspnet_regiis.exe -pdf “appSettings” “C:\Program Files (x86)\Knowledgebase.Net”
b. aspnet_regiis.exe -pdf “connectionStrings” “C:\Program Files (x86)\Knowledgebase.Net”
- Now go to “C:\Program Files (x86)\Knowledgebase.Net” and open the “web“ config file. You can see the old password configured in the "appSettings" and "connectionStrings" s
ections. Update these sections with your new password and save the file.
- Restart IIS. (Please note that the web config file will be automatically encrypted).
AFFECTED SYSTEMS & USERS:
These instructions are only certified for use with Moxie Knowledge version 9.4 Hot Fix #2.
ADDITIONAL INFORMATION:
If you have additional questions, please contact our Support team at 877-373-7848 (option 2) or via email at Support@gomoxie.com.