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How to find personal information or identifiers in Moxie products that may contain GDPR scope data. Channels (Moxie Email and Chat) Channel Process and Notes Email Email Search (primarily based on email address) within the Agent Client can be used...
Moxie is aware of and monitoring the activities surrounding the Meltdown and Spectre vulnerabilities. Protecting our customer assets is always a top priority at Moxie. Our operations and security teams are carefully following the evolving...
What is this about? Two major mail server providers, Microsoft and Google, have announced deprecations to the authentication methods supported for retrieving email from their cloud based systems. These changes may prevent receiving email from...
Moxie takes compliance with the data privacy legislation very seriously. Moxie is aware of various regulations regarding the use of cookies and is carefully reviewing the impact to our products. Consistent with the regulatory guidance, Moxie...
Moxie Browser Support for current application version The Moxie Suite of applications includes multiple interfaces with stated browsers supported: Administration Applications for CXone Guide, Knowledge, and Channels CXone Guide and Channels...
Covered Application Services This policy applies to application data for Moxie’s Chat, Email, Concierge and other application services with the exception, as noted below, of Moxie’s Knowledgebase application service. 18 Month Retention Policy...
Moxie's Support for Data Subject Requests Under European Union’s General Data Protection Regulation (GDPR) and Consumer Requests Under the California Consumer Privacy Act (CCPA) Moxie takes privacy seriously. Beyond our standard security...
THIS ARTICLE APPLIES TO: Moxie Chat using Responsive Templates ISSUE DESCRIPTION: Apple made a change in iOS 10.0.1 and later on iPhone where it automatically zooms in on the page you are viewing when the user touches an area with less than 16...