Concierge

over 1 year ago

Moxie Browser Support for current application version The Moxie Suite of applications includes multiple interfaces with stated browsers supported: Administration Applications for CXone...

4 ratings

about 2 years ago

Subresource Integrity, for Javascript, is a security feature which enables browsers to verify resources that it downloads are delivered without any unexpected changes. As such, Guide has a hash value which is used in the validation...

1 rating

almost 3 years ago

Microsoft and Google are changing how email is retrieved from their cloud servers

1 rating

almost 4 years ago

Moxie takes compliance with the data privacy legislation very seriously. Moxie is aware of various regulations regarding the use of cookies and is carefully reviewing the impact to our products. Consistent with the regulatory...

1 rating

almost 5 years ago

Google’s Chrome 80 is scheduled for release on February, 2020 and changes may have some impact to user's of Moxie's Chat.

0 ratings

almost 5 years ago

Moxie's Support for Data Subject Requests Under European Union’s General Data Protection Regulation (GDPR) and Consumer Requests Under the California Consumer Privacy Act (CCPA) Moxie takes privacy seriously. Beyond our...

4 ratings

almost 5 years ago

Using conciergeReady The Concierge visitor client is typically loaded last on websites to prevent adverse impact to website performance. Prior to passing data to the JSAPI, it is important to first verify that the API is ready to...

1 rating

almost 6 years ago

Customers may submit GDPR data redaction requests to Moxie in accordance with Moxie’s established procedures. Below are the types of interaction data Moxie will redact from the corresponding application databases when responding to...

0 ratings

over 6 years ago

How to find personal information or identifiers in Moxie products that may contain GDPR scope data. Channels (Moxie Email and Chat) Channel Process and Notes Email Email Search (primarily based on email address) within the...

0 ratings

over 6 years ago

Article templates let you control the appearance of Knowledge articles. The attached template matches the default look and feel of Concierge. You can further modify this template to complement the look of your website. Note: Please...

0 ratings