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about 14 years ago

THIS ARTICLE APPLIES TO: All versions of Knowledgebase. PROCESS: Microsoft Powerpoint or Powerpoint viewer must be installed on the Knownledgebase Application Server for Powerpoint files to be viewable. Powerpoint files...

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about 14 years ago

THIS ARTICLE APPLIES TO: All versions of Knowledgebase. ISSUE DESCRIPTION: When accessing PDF articles from within the Customer Portal, some Customers report that viewing the article launches another program (Adobe...

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about 14 years ago

THIS ARTICLE APPLIES TO: All versions of Knowledgebase. ISSUE DESCRIPTION: When accessing articles that are in "inherent" file format, some Customers are prompted with an information bar along the top of the...

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about 14 years ago

THIS ARTICLE APPLIES TO: Knowledgebase version 8.3.x and earlier. ISSUE DESCRIPTION: It is not possible to set a font color to a self-defined custom color in the online editor on the KB Admin Control Panel. ROOT...

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