Channels

almost 5 years ago

Google’s Chrome 80 is scheduled for release on February, 2020 and changes may have some impact to user's of Moxie's Chat.

0 ratings

almost 5 years ago

Moxie's Support for Data Subject Requests Under European Union’s General Data Protection Regulation (GDPR) and Consumer Requests Under the California Consumer Privacy Act (CCPA) Moxie takes privacy seriously. Beyond our...

4 ratings

over 5 years ago

Java SE 8 (JRE) Licensing Oracle recently announced (link to Oracle's page) that Java SE 8 releases after January 2019 (beginning with Java SE 8 update 211, released April 16, 2019) will not be available for business, commercial...

5359 ratings

almost 6 years ago

Customers may submit GDPR data redaction requests to Moxie in accordance with Moxie’s established procedures. Below are the types of interaction data Moxie will redact from the corresponding application databases when responding to...

0 ratings

about 6 years ago

Channels Scheduled Reporting Server Setup This article describes the steps to set up Scheduled Reporting Server for Channels supervisors. Prior to setting up Scheduled Reports ensure that the following are available: Two (2)...

0 ratings

over 6 years ago

Robots.txt file Search engines such as Google, crawl the web to index the web content for users to search. You may not want your installation of Moxie's Channels software to be indexed. The installer in Channels 9.4 CU11 inserts...

7 ratings

over 6 years ago

Archive fails with an error ‘Processing Error: Unable to initialize Archive database.’ when attempting to initialize or reinitialize the Channels Archive Database This is an issue beginning with Channels 9.4 CU10 QFE 2 and...

1 rating

over 6 years ago

This article is to help users in case of a Channels Reporting Database failure on upgrade from Channels 9.4 CU9 to Channels 9.4 CU11 Perform the following steps after running the Channels 9.4 CU11 installer. in this...

0 ratings

over 6 years ago

How to find personal information or identifiers in Moxie products that may contain GDPR scope data. Channels (Moxie Email and Chat) Channel Process and Notes Email Email Search (primarily based on email address) within the...

0 ratings

almost 7 years ago

Moxie is aware of and monitoring the activities surrounding the Meltdown and Spectre vulnerabilities. Protecting our customer assets is always a top priority at Moxie. Our operations and security teams are carefully following the...

0 ratings

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Channels

Sub-Topics

Administration

Agent Client

Channels Login

Mobile SDK

Scheduled Reports

Supervisor

System

User Accounts