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about 13 years ago

THIS ARTICLE APPLIES TO: Knowledgebase 8.3.2 and later ISSUE DESCRIPTION: Knowledgebase Administrators encounter an error message similar to "You must use Microsoft Internet Explorer 6 or higher" when using...

11 ratings

about 13 years ago

The Download area displays a link to download the Knowledgebase Administrator User’s Guide and the Knowledgebase Instant Publisher. After you install Instant Publisher, you can right-click on your documents (PDF, Word, Excel, HTML,...

0 ratings

over 13 years ago

THIS ARTICLE APPLIES TO: All versions of Knowledgebase. ISSUE DESCRIPTION: Unable to login, view, use the KB Admin Control Panel while using non-IE browsers (Firefox, Chrome, Safari, etc). ROOT CAUSE: The...

0 ratings

over 13 years ago

THIS ARTICLE APPLIES TO: Knowledgebase version 9.0.1 ISSUE DESCRIPTION: After changing user password via the KBPortal Settings tab, users are unable to search until they log out of, and back into, the KBPortal....

0 ratings