Portal

over 13 years ago

THIS ARTICLE APPLIES TO: All versions of Knowledgebase. ISSUE DESCRIPTION: When you have a direct article link from one Portal to an article in another Portal that opens a second browser window, the session for the...

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over 13 years ago

THIS ARTICLE APPLIES TO: All Knowledgebase versions ISSUE DESCRIPTION: After applying a new Knowledgebase hot fix customers accessing the Portal receive a message asking "Do you want to display the nonsecure...

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over 13 years ago

THIS ARTICLE APPLIES TO: Knowledgebase 8.2.0.4.2 ISSUE DESCRIPTION: Search Results Snap In does not function properly, resulting in an error "Object reference not set to an instance of an object" when...

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over 13 years ago

THIS ARTICLE APPLIES TO: Knowledgebase version 8.3.2 ISSUE DESCRIPTION: The My Last Searches and My Latest Articles Viewed in the Personalization Tab and the Top Favorite Articles on the Portal search page list articles...

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over 13 years ago

THIS ARTICLE APPLIES TO: All versions of Knowledgebase ISSUE DESCRIPTION: Foreign language articles are not returned in a search of the Knoweldgebase portal. ROOT CAUSE: This is caused by a search...

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over 13 years ago

THIS ARTICLE APPLIES TO: Knowledgebase version 8.3.2 ISSUE DESCRIPTION: When a user has bookmarked an article in a Secure Portal and later tries to return using the bookmark, they are taken back to the login page – even...

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