THIS ARTICLE APPLIES TO:
Knowledgebase 9.0.1 HF 3
ISSUE DESCRIPTION:
When using advanced search on portal style 4 search results loose focus (criterion spontaneously resets to default) if any criterion is...
THIS ARTICLE APPLIES TO:
Knowledgebase versions 8.1 through 8.3.2 Hotfix 3
ISSUE DESCRIPTION:
Within the Customer Portal, any search term containing the ampersand character (&) returns zero search...
THIS ARTICLE APPLIES TO:
Knowledgebase 8.0.4
ISSUE DESCRIPTION:
Some PDF articles are not included in search results.
ROOT CAUSE:
The Microsoft Indexing Service, due to limitations in third party...
THIS ARTICLE APPLIES TO:
Knowledgebase 8.2.0.4.2
ISSUE DESCRIPTION:
After adding a new FAQ question and attempting to attach a Knowledgebase article to the question the scrollbar that facilitates viewing the...
THIS ARTICLE APPLIES TO:
Knowledgebase versions 8.1 and later.
ISSUE DESCRIPTION:
Question: "How much disk space is needed for Autonomy?" when setting up the Admin server for their Knowledgebase 8.1 (or later)...
THIS ARTICLE APPLIES TO:
Knowledgebase 8.0.4 and under.
ISSUE DESCRIPTION:
In the Customer Portal, no articles are returned in search results despite the search term(s) appearing in articles.
ROOT...
THIS ARTICLE APPLIES TO:
Knowledgebase version 8.1 and later
ISSUE DESCRIPTION:
Search strings that contain a "?" return no results. If the "?" is removed, the expected results are...
THIS ARTICLE APPLIES TO:
Knowledgebase version 8.3.2 and later.
ISSUE DESCRIPTION:
When performing a search in the Customer Portal, the Search Results Summary shows repeating text from the first article template body...
THIS ARTICLE APPLIES TO:
Knowledgebase version 8.3.2
ISSUE DESCRIPTION:
If the Default Search Type is Natural Language or Any Word, Progress Search will be grayed out.
ROOT CAUSE:
Because Progressive...
THIS ARTICLE APPLIES TO:
Knowledgebase versions 8.1, 8.2 and 8.3.2
ISSUE DESCRIPTION:
When an External User performs a search in the Customer Portal, the search results summary will display article attributes even if...
