This article is useful while integrating Moxie Channels and Moxie KnowledgeBase (KB) for installations that deploy
Channels 9.4 Cumulative Update 2 (also referred to as Channels 9.4.0.2) and above.
Note that in addition to the...
Windows XP is no longer supported by Microsoft or Oracle/Java. Moxie no longer tests our products on Windows XP.
Accordingly, Moxie can only provide limited assistance for Moxie products running on Windows XP. Issues that are...
THIS ARTICLE APPLIES TO:
Knowledge Spaces All Versions
ISSUE DESCRIPTION:
Receive the error message Could not load file or assembly "SSPI.dll" or one of its dependencies
ROOT...
THIS ARTICLE APPLIES TO:
Knowledgebase 9.1 HF1 and patch 1
ISSUE DESCRIPTION:
While creating articles with Apostrophe symbol in the article title, the apostrophe will get duplicated after creation and will...
If the Internal or External User is was imported from Active Directory and the user is removed from the imported Active Directory group. You must manually remove the Internal User or External User from the KB Admin Control Panel.
...
THIS ARTICLE APPLIES TO:
Knowledge Spaces 9.1 HF2
ISSUE DESCRIPTION:
Internal user attempts to create a brand new article. As soon as "new article" is click from any point in the application they...
THIS ARTICLE APPLIES TO:
Knowledge Spaces 9.1 HF2
ISSUE DESCRIPTION:
When viewing a new version of an article or a newly created article on a portal style 4 portal on a 9.1 Hotfix 2 system you may encounter links to...
THIS ARTICLE APPLIES TO:
All versions of Knowledgebase.
PROCESS:
Global Replace is a powerful tool for managing change on a large scale. There are a number of possible uses.
For example, assume your company’s Toll...
THIS ARTICLE APPLIES TO:
Knowledgebase version 9.0 to 9.0.1 HF 3
ISSUE DESCRIPTION:
Knowledgebase administrators are not receiving email notifications when feedback is submitted via the Portal Feedback...
THIS ARTICLE APPLIES TO:
All versions of Knowledgebase.
ISSUE DESCRIPTION:
The Service Account on the Knowledgebase server will need specific permissions in order to function correctly.
ROOT...
