THIS ARTICLE APPLIES TO:
All versions of Knowledgebase.
PROCESS:
The license key can be located in the following location:
Log on to your application server.
Navigate to the path x:\Program...
THIS ARTICLE APPLIES TO:
All versions of Knowledgebase.
ISSUE DESCRIPTION:
The Knowledgebase database schema is often requested by Database Administrators.
ROOT CAUSE:
SOLUTION OR WORK...
THIS ARTICLE APPLIES TO:
All versions of Knowledgebase.
ISSUE DESCRIPTION:
Unable to add Knowledgebases to the system.
ROOT CAUSE:
ASP.NET Error when installing Knowledgebase on Domain...
THIS ARTICLE APPLIES TO:
All versions of Knowledgebase.
ISSUE DESCRIPTION:
When tyring to send out a email notification from the Knowledgebase, the following error occurs :
"Microsoft VBScript Runtime Error:...
THIS ARTICLE APPLIES TO:
All versions of Knowledgebase.
ISSUE DESCRIPTION:
On Knowledgebase's with Active Directory Intergration enabled, the following error is received:
Error 1609.
An error occurred while applying...
THIS ARTICLE APPLIES TO:
Knowledgebase version 8.3.2 and above.
ISSUE DESCRIPTION:
Knowledgebase editors report they get article expiration notifications for published articles after publishing a new...
THIS ARTICLE APPLIES TO:
Knowledgebase versions 8.1 through 8.3.2 Hotfix 2.
ISSUE DESCRIPTION:
Newly created pinned articles are being displayed twice in search results.
RESOLVED...
THIS ARTICLE APPLIES TO:
Knowledgebase all versions
ISSUE DESCRIPTION:
When attempting to log into the Knowledgebase Admin Control Panel the following error is displayed:
“Microsoft OLE DB Provider for ODBC Drivers...
THIS ARTICLE APPLIES TO:
Knowledgebase version 8.1.1 and later.
ISSUE DESCRIPTION:
At server boot up, three of the four Autonomy services do not start:
ROOT CAUSE:
The following messages are found in...
THIS ARTICLE APPLIES TO:
Knowledgebase version 8.3.2.21.2
ISSUE DESCRIPTION:
Searching an offline Portal that has been exported from Knowledgebase returns an error message of "No topics found."
ROOT...
